+64 9 135 3335Malta MGA/B2C/060/2014
EN ยท NZD
Granawin CasinoCLASSIC CASINO EXCELLENCE
Log inRegister
Request withdrawalShow allStart playingClaim bonusDepositGet helpEnter
EnterJoin NowOffersPromo codeCasino Games
Faster Payouts

Granawin Casino KYC That Speeds Up Payouts

Every licensed casino must know who is cashing out and that the money is clean; at Granawin Casino the check takes up to 48 hours.

Start My Verification
MGA/B2C/060/2014 issued by Malta Gaming Authority
Key Facts

See What the Check Covers

Granawin Casino asks about source of funds as routine licence work against money laundering, never as an accusation.

Who checks
Granawin Casino Ltd.
Licence held
Malta Gaming Authority, MGA/B2C/060/2014
Check duration
48 hours
When it is due
At the latest, before the first withdrawal
Questions go to
[email protected]
Minimum age
18+
The Upload Screen

Get Approved With Clean Photos

Use this when the upload screen is open and you want the file to pass the first time.

Sign-Up or First Deposit
Under Account, the Verification tab may hold a request because the casino can ask at sign-up or at your first deposit; the list on screen names each file.
Readable Text, Nothing Cropped
A Photo Identification tile sits at the top; upload a colour picture of your passport or licence where all four corners and the text are readable.
Two Files in One Go
Next comes Proof of Address and a Payment Card Image; take a fresh photo that shows your name, the date and the last digits of the card.
The Review Timer
A timer on the panel shows the review in progress, and the team aims to finish within 48 hours; watch your inbox for one clear answer.
Four Rows

Clear Copies, Fewer Delays

Below, the table sets out which file goes where and what the reviewer needs to see.

Photo Identification

ConfirmsYour name, face and age
Must showAll corners, clear text, no glare

Proof of Address

ConfirmsWhere you live now
Must showYour name, a recent date, full address

Payment Card Image

ConfirmsThe card you deposit with
Must showCardholder name, last four digits

Why Did the Same Paper Fail?

Out-of-Date Address Proof. A bill dated months ago no longer proves where you live today, so the address on it looks out of date. Ask your provider for this month's copy Choose a bill issued in the current quarter

Proof That Still Counts. A photo identification past its end date cannot be accepted as proof, even when the face and name are clearly yours. Renew it and send the new copy Book the renewal before you upload again

Your Copy Lost the Edges. A screen grab loses the edges, the glare and the texture that reviewers use to tell a real card from a copy. Photograph the paper itself, in daylight Keep all four corners in the frame

Source of Funds, Step by Step

Granawin Casino holds a licence from the Malta Gaming Authority, number MGA/B2C/060/2014, and that licence requires checks against money laundering. Being asked where your money comes from is routine for every licensed operator, and it is never a suggestion that you have done something wrong.

Depending on your case, the team may request one or two of the following.

  • Recent payslips from your employer
  • Bank statements showing regular income
  • A letter from your accountant
  • Proof of a property sale
  • Paperwork for a pension or benefit
Timing Guide

Checked Early, Paid Without Delay

Read on and you will recognise the moments when a document request is likely to arrive.

Fresh Method, Fresh Check
Adding a card or wallet you have not used here before opens a new money path, so a quick look at that method follows.
Cash Out Without Hiccups
Before money leaves for the first time, the licence requires a confirmed identity, so your photo identification and address paper are checked then.
Your Numbers Look Different
A sum far outside your usual pattern prompts the team to ask where the money came from and may bring a source of funds request.
Which Detail Is Wrong?
A surname spelled differently or an address that has since moved on pauses the review, so the team asks for paper that matches your details.
Less Waiting

From Stuck Pending to Cleared

The checks look heavier than they are once you know what each request is for.

When will Granawin Casino ask me for my documents?+
At the latest, before your first withdrawal goes out. The casino may ask earlier, at registration or at your first deposit, so keep the papers nearby from the start.
Why do you want to know where my money comes from?+
That request comes from the Malta Gaming Authority licence and applies to every player, not to you in particular. A short explanation of your income or savings closes the file.
What should I do if my document gets refused?+
Open the verification message and read the reason, then send a fresh copy that fixes it. Blur, glare and cropped edges cause most refusals, so reshoot in daylight on a flat surface.
What happens if my name has changed since the ID was issued?+
Send the ID plus the paper that links the old name to the new one, such as a marriage certificate. The verification team matches both before the account is cleared.
Are my documents safe once I upload them?+
Uploads travel over 128-bit SSL and are opened only by the team that checks them. Files stay in the casino's hands and are never passed to other players.
How long does the whole check take?+
Allow up to 48 hours from the moment the last file lands. Most reviews finish sooner, and you can track the status in your account while you wait.

We use cookies to ensure the site works properly and to improve your experience. By continuing to use Granawin Casino, you agree to our cookie policy.